Urgent Complaint Regarding Blocked Account and Withheld Funds – Player ID: 113089929
Орфография и пунктуация автора жалобы сохранены.
Urgent Complaint Regarding Blocked Account and Withheld Funds – Player ID: 113089929
Dear Mostbet Support Team,
I am writing to formally lodge a complaint regarding the recent and unfair actions taken on my Mostbet account (Player ID: 113089929).
I have been an active user of Mostbet for a long time and have placed many bets through your platform. Recently, after making a significant deposit, I attempted to withdraw my funds, only to find that the withdrawal option was disabled. I reached out to your live support and also contacted you via email, yet I received no clear explanation for this issue.
After approximately 60 days, I was shocked to discover that my account had been permanently blocked without any reason or prior notice, and all the funds in my account were confiscated. This action is both unjustified and violates basic principles of transparency and fairness.
I request the following actions:
1. A clear explanation regarding why my account was blocked.
2. A full refund of my remaining account balance.
3. Immediate reactivation of my account, or at least access to my account data and history.
If I do not receive a resolution within 7 working days, I will be forced to escalate this matter by:
Filing a formal complaint with international gambling regulatory bodies.
Reporting this incident to online betting forums, review platforms, and social media.
Seeking legal assistance for compensation and damages.
I hope this matter can be resolved amicably and urgently.
Player ID: 113089929